Client:
Software Company
Locations:
11
Annual Telecom Spend:
$300,000
Issue
The Customer was looking to expand, and integrate IP Telephony with a goal of increasing the efficiencies of their call centers, and implementing redundancy in their IP Telephony to assure quality customer support.
Summary
Renodis evaluated their current carriers to best evaluate who could provide them what they needed to gain the IP telephony platform. Renodis worked to restructure their telecom with technology to create additional operational efficiencies, and reduced their costs by decreasing their usage-based telecom services.
Results
The client received a new network (a MPLS WAN) domestically with the future intentions of rolling out the MPLS internationally. They were able to reduce their telecom cost by $10,000/month
($120,000/year), a savings of 40%!