ENTERPRISE NETWORK SERVICES
Changes in the Telecommunications Industry over the past two decades have produced both risks and rewards for businesses in the U.S.
• Increased innovation and technology options
• Improved reliability and uptime
• Prior to recent consolidation, competition and commoditization have led to generally lower prices for key services.
• Inconsistent support for pre-sales and post-sales service
• Reduced carrier resources, especially in the SMB space
• Billing complexity and errors have increased due to acquisitions and product complexity
• A loss of pricing leverage due to consolidation and the mystery that comes with bundling
The bottom line for many companies is that they simply do not have the internal resources to compliment the gaps in the carrier resources that produce the risks present in the market; nor can they trust carrier-specific resources for a neutral representation of what services and technologies best align with their business drivers and buying criteria.
That is where Renodis comes in.
As a valued Solution Partner with a select handful of Tier One providers (and the best of Tier Two firms), we leverage our experienced staff’s knowledge to become a client advocate for companies of all sizes who wish for an agnostic, service oriented partner prepared to assist with pre-sale and post-sale issues via our culture of Operational Excellence. Our carrier partners have lauded us with recognition for the best customer care and implementation processes leading to high customer satisfaction and retention. It is this execution of excellence that has allowed us to retain over 98% of our customers and grow them across the Telecom Lifecycle.
Our Network Services Practice delivers you a single point of contact (while working with the Carrier partner resources and/or Account teams) to deliver great results in the Pre-sale and Post-sale functions as follows:
Pre-Sale:
• Analysis and Selection
• Engineering and Design
• Negotiations and Pricing Optimization
Post-Sale:
• Implementation Management
• Troubleshooting and Escalation
• Moves, Adds, Changes and Disconnects
• Customer Service issues and reporting needs
As a consumer of any service or product, we feel better when we know that we have explored all options, secured expert assistance to evaluate the choices relative to our needs, and implemented the solution with the least amount of risk to enjoy the maximum benefit after the sale. That is what Renodis delivers every day, and it’s a key reason why we are one of the largest Business Partners with our primary carrier partners in the United States today.
Contact us to see if we can be your client advocate to minimize risk and optimize benefits.
Rewards include:
• Increased innovation and technology options
• Improved reliability and uptime
• Prior to recent consolidation, competition and commoditization have led to generally lower prices for key services.
Risks for companies include:
• Inconsistent support for pre-sales and post-sales service
• Reduced carrier resources, especially in the SMB space
• Billing complexity and errors have increased due to acquisitions and product complexity
• A loss of pricing leverage due to consolidation and the mystery that comes with bundling
The bottom line for many companies is that they simply do not have the internal resources to compliment the gaps in the carrier resources that produce the risks present in the market; nor can they trust carrier-specific resources for a neutral representation of what services and technologies best align with their business drivers and buying criteria.
That is where Renodis comes in.
As a valued Solution Partner with a select handful of Tier One providers (and the best of Tier Two firms), we leverage our experienced staff’s knowledge to become a client advocate for companies of all sizes who wish for an agnostic, service oriented partner prepared to assist with pre-sale and post-sale issues via our culture of Operational Excellence. Our carrier partners have lauded us with recognition for the best customer care and implementation processes leading to high customer satisfaction and retention. It is this execution of excellence that has allowed us to retain over 98% of our customers and grow them across the Telecom Lifecycle.
Our Network Services Practice delivers you a single point of contact (while working with the Carrier partner resources and/or Account teams) to deliver great results in the Pre-sale and Post-sale functions as follows:
Pre-Sale:
• Analysis and Selection
• Engineering and Design
• Negotiations and Pricing Optimization
Post-Sale:
• Implementation Management
• Troubleshooting and Escalation
• Moves, Adds, Changes and Disconnects
• Customer Service issues and reporting needs
Conclusion:
As a consumer of any service or product, we feel better when we know that we have explored all options, secured expert assistance to evaluate the choices relative to our needs, and implemented the solution with the least amount of risk to enjoy the maximum benefit after the sale. That is what Renodis delivers every day, and it’s a key reason why we are one of the largest Business Partners with our primary carrier partners in the United States today.
Contact us to see if we can be your client advocate to minimize risk and optimize benefits.
